How to Get Help
To receive assistance, please utilize our Support Ticket System. You can submit a ticket through the app or on our website, and our support team will respond promptly.
For urgent issues, we recommend using the Contact Form available in the app. This ensures your query is directed to the appropriate team for a quicker response.
Email Support Channels
While we primarily use our Support Ticket System for tracking requests, you can reach out via our designated support email found within the app for additional queries.
Please note that email responses may take longer than submitting a ticket, typically within 24-48 hours.
Response Times
Our support team strives to respond to all inquiries as quickly as possible. Standard response times are within 24 hours for ticket submissions.
For complex issues, it may take longer, but we will keep you updated on the status of your request.